The standard voltage is 220 V in Morocco. The power plug sockets are type E, known as a standard “Euro” plug, and type E with is most common in France. Please see the examples below. As outlets sometimes vary, if you plan to operate electric appliances, we suggest you travel with a set of international adapter plugs as well as a voltage converter. Most camera batteries, cell phones and computer chargers have the 110/220-V converters built in, but double check this. With the proper adapters, you can easily re-charge your batteries at all the accommodations, including the tents.
While we are staying at the Sandy Tents in Erg Chebbi, there will be some optional excursions that you may choose to do such as sandboarding, quad biking, or yoga. There will also be an optional traditional Hammam experience in Marrakech. These may be booked at an additional cost.
Gratuities, including to your hotel staff (except for room service and laundry delivery), porter, driver/guide, and restaurant staff are included. If you received exceptional service from someone, you are welcome to give an additional gratuity. If you book an optional excursion, it is appropriate to tip your guide.
Internet, Email, and Fax
Complimentary wifi is available at all of the hotels.
Laundry and Dry Cleaning
Laundry, pressing, and dry-cleaning services are available at the hotels for an extra charge. Pricing is available at each hotel and may vary depending on the hotel.
Should you require medical assistance, medical and health facilities are widely available in all of the major cities you are traveling through. If medical assistance is needed while you are in a more rural area such in the desert in the Sandy Tents in Erg Chebbi, there are pharmacies that can assist with treatment. Medical treatment is available for a fee.
We suggest you check with your carrier about cell phone service in Morocco. Complete information about emergency contact information will be available in your final documents, which will be emailed to you 3-4 weeks in advance of the trip.
Please refrain from smoking in enclosed places where it may affect others.