Travel Agents

Welcome to Olivia’s Travel Agent Center!

Discover all the details about our Travel Agent Program and helpful resources to market Olivia’s incredible trips.

About Olivia

Olivia is the leader in LGBTQ+ women’s travel, offering a variety of cruise, resort, luxury cruise, riverboat, and adventure vacations to suit every style and budget. Whether it’s an Alaskan or Caribbean cruise with thousands of women onboard, an all-inclusive tropical resort getaway, a European riverboat tour, or bucket-list adventures like African safaris and Galapagos explorer cruise, Olivia creates unforgettable experiences tailored just for LGBTQ+ women. By chartering entire ships or buying out entire resorts, Olivia ensures your clients can enjoy a truly “out” and carefree vacation. With a 98% guest satisfaction rate, you can feel confident you’re offering a trip that will inspire, delight, and leave lasting memories.

Agency Eligibility
Partnering with Olivia is a special opportunity for professional travel agents who deliver exceptional customer service. To become an authorized Olivia agent, you must hold a valid IATA or CLIA identification.

How to Book
Ready to book your clients on an unforgettable Olivia vacation? Simply call us at 800.631.6277 and select option 1 to get started!

PLEASE NOTE THAT TRAVEL AGENT RESERVATIONS CANNOT BE MADE ONLINE.

 

  • Information Required for Booking

    Before calling Olivia, please have the following details ready for each of your clients:

    • Full legal name (exactly as it appears on their passport)
    • Home address (street, city, state, zip code, and country)
    • Telephone number
    • Email address
    • Form of payment

    A deposit is required to secure all reservations. Olivia accepts Visa, MasterCard, and Discover. Please ensure you have the correct billing address and security code for your client’s credit card. All payments must be made in US dollars.

  • Required Paperwork

    At the time of reservation, you will receive an 8-digit reservation number for your client, and you will receive an email requesting guests’ agreement to Olivia’s Terms and Conditions. Each guest must agree to Olivia’s electronic ‘Terms & Conditions’ via their own individual Olivia travel profiles.

    Once all booked guests have completed this process, please notify your Olivia representative for the official confirmation follow up email.You may also click below to view our Terms and Conditions, which includes details on our cancellation policy. Please be sure that your guests are familiar with the Cancellation Policy.

    Cancellation Policy

Please note that we cannot issue travel documents until the signed booking form is received. Travel documents will be sent to you approximately 4 weeks prior to the trip departure date.

Please have your client sign the booking form, and then return it on their behalf within 72 hours.

  • Travel Insurance

    Protect your clients’ vacation investment with travel insurance offered directly through Olivia. Our comprehensive insurance plan even includes coverage for job loss—something many other plans don’t provide.

    For full details, click here to learn more about Olivia’s travel insurance. To ensure maximum coverage, insurance must be purchased within 10 days of the original trip booking. Your Olivia Travel Consultant will provide the premium amount at the time of reservation.

    Plus, travel insurance sales are commissionable—another great way to support your success while helping your clients travel with peace of mind!

  • Commissions

    Olivia offers a 10% commission on bookings.

    • Payment Timing: Commissions are typically paid 2 to 4 weeks after the trip's departure date. In cases of guest cancellations, commissions are based on the net amount Olivia retains as a cancellation penalty.
    • Calculation: The number of vacations booked is tracked per individual agent and calculated based on the trip’s departure date.
    • W9 Form Requirement: A W9 form must be on file to process commission payments. You can scan and email it as an attachment (email address is on the form, with a size limit of 2 MB) or fax it to (415) 962-5710.

    Important Notes:

    • Olivia does not typically offer airfare options for guests. When airfare is available (e.g., charter flights or special discount offers), it is not commissionable.
    • Pre- and post-vacation stays (“Olivia Vacation Stretchers”) are also non-commissionable.
    • Special group tours, where indicated, are not eligible for travel agent bookings or commissions.
    • Travel Agents traveling as guests with Olivia cannot book their reservation as agents. Personal reservations for two or more people are not commissionable.

    For any questions or assistance, Olivia’s team is here to support you!

  • Client Protection

    At Olivia, Your Success is Our Priority

    We value our travel agent partners and are committed to supporting your success. Here’s how we ensure your clients stay yours:

    • Client Retention: Clients you book on an Olivia vacation remain your clients for all future bookings, as long as you continue to handle their Olivia reservations.
    • On-Vacation Bookings: If a client books directly with us during their Olivia vacation, they will remain your client as long as they inform us at the time of booking or within one week of returning home. We recommend advising your clients of this policy before their trip.

    At Olivia, we’re here to protect and champion our agents. We’ll do everything we can to ensure your ongoing success and a thriving partnership.

We’re here to make the booking process smooth and seamless—thank you for choosing Olivia!