On this page you’ll find information about our Travel Agent Program, as well as other information you can use to market Olivia trips to your customers.
Olivia is the leader in LGBTQ+ women’s travel and offers cruise, resort, luxury, and adventure vacations to fit a variety of styles and budgets. From Alaska and Caribbean cruises with thousands of women onboard, to all-inclusive tropical resort vacations, upscale European riverboat tours, and dream vacations like African safaris and Amazon riverboat cruises, Olivia offers a wide range of wonderfully memorable vacations for LGBTQ+ women to choose from. We charter the whole ship or buy out the entire resort so your clients can have a truly “out” and free experience. Plus, Olivia has a 98% guest satisfaction rate, so you know you are selling a vacation that’s sure to please.
Selling Olivia vacations is a privilege available to professional travel agents who meet high customer service standards. In order to serve as an authorized Olivia agent, you must have a valid IATA or CLIA identification.
To start the process of booking your customers on an Olivia vacation, please call 800.631.6277, option 1.
Information required for booking
Before calling Olivia, please gather the following information for each client:
All reservations require a deposit. Olivia accepts Visa, MasterCard, and Discover. Please make sure you have the correct billing address and security code from your client’s credit card. All payments must be in US dollars.
Paperwork required for review and signing
At the time of reservation, you will receive an 8-digit reservation number for your client, and you will receive an email requesting guests’ agreement to Olivia’s Terms and Conditions. Each guest must agree to Olivia’s electronic ‘Terms & Conditions’ via their own individual Olivia travel profiles. Once all booked guests have completed this process, please notify your Olivia representative for the official confirmation follow up email.You may also click here to view our Terms and Conditions, which includes details on our cancellation policy. Please be sure that your guests are familiar with the Cancellation Policy.
Please note that we cannot issue travel documents until the signed booking form is received. Travel documents will be sent to you approximately 4 weeks prior to the trip departure date.
Please have your client sign the booking form, and then return it on their behalf within 72 hours.
Olivia is happy to offer you 10% on bookings.
Commissions are normally paid 2 to 4 weeks after the departure date of a trip. In the case of guest cancellation, commissions are paid on the net amount that Olivia retains as a cancellation penalty. The number of vacations booked is counted on an individual agent basis and is calculated based on the departure date of the trip. We must have a W9 form on file to pay you a commission. You may scan it and send it as an email attachment (the email address is on the form). Please note that we can only receive attachments of up to 2 MB. Alternately, you can fax this form to (415) 962-5710.
Please note that Olivia does not typically provide airfare options for our guests. When an airfare option is available, it is typically a charter flight or special discount offer and, as such, is not eligible for commission.
Olivia sometimes offers pre- and post-vacation stays (“Olivia Vacation Stretchers”); these sales are not commissionable.
Special group tours where indicated are not eligible for travel agent bookings or commissions.
As a Travel Agent traveling as a guest with Olivia, you cannot book your reservation as a Travel Agent. Your personal reservation (for 2 or more people) is not commissionable.