Get all your information on Olivia's Ixtapa, Mexico Resort.
About Our Destination
Climate
In November, Ixtapa usually has highs of 87° and lows of 72° F. Check www.weather.com for the most current weather.
Currency
The local currency is the Mexican Peso, but U.S. Dollars are accepted and can be exchanged at the resort, if needed. Check www.xe.com for current rates.
Language
Spanish and English
Activity Level
Activity Level: Easy
This trip requires a good level of mobility, as rooms are spread out throughout the resort sometimes being a distance from activities, main reception, restaurants and the beach. Excursions with varying activity levels are offered. If you do have limited mobility, it’s recommended that you travel with someone who can assist you.
Before Your Trip
Cancellation Policy
Unexpected events can cause you to cancel your vacation. Because we are committed to this charter, we must strictly adhere to our cancellation policy as outlined in our Olivia Terms & Conditions.
Transfer funds are nonrefundable and nontransferable from the point of sale forward.
Celebrations — Birthdays, Anniversaries, Honeymoons, and more
If you will have a birthday or celebration during your vacation and have not already informed your Olivia Travel Consultant, please let us know as soon as possible, but no less than 90 days prior to the trip.
You can register at Olivia Honeymoon Wishes for your honeymoon, anniversary, or other special celebration; browse through the selections and let your friends know just how easy it is for them to purchase a gift for you.
Connect with Other Guests — Join the Facebook Group
If you'd like to chat with people who are going on the trip, join Olivia’s official 2025 Ixtapa, Mexico Resort group on Facebook.
Passport and Visa
Guests must have a passport valid for six months after their arrival date. A visa is not required for U.S. travelers. All other travelers should check with their local consulate to determine what travel documents are required.
Specific Needs—Medical, Mobility, Dietary, and Others
If you have medical, mobility, or dietary requirements that you have not already told your Olivia Travel Consultant about, please let us know as soon as possible, but no less than 90 days prior to the trip.
Travel Insurance
Olivia recommends that you purchase a travel protection plan to help protect you and your trip investment against the unexpected. Visit our Insurance page olivia.com/travel-insurance for more information.
For a travel insurance quote, more information, or to purchase a protection plan, please call Olivia at 800-631-6277 and select option 1 for a travel consultant.
Vaccinations
Please check with your local Public Health Department or personal physician regarding immunizations you may need. You may also check the Centers for Disease Control and Prevention’s website at: www.cdc.gov. Click on Traveler’s Health section then click on the Destinations link and choose Mexico.
2025 IXTAPA, MEXICO RESORT |
START DATE | END DATE | FEE |
|---|---|---|---|
| Cancellation 365 days or more prior to trip date | 11/29/2024 | 50% of trip cost | |
| Cancellation 0-364 days prior to trip date | 11/30/2024 | 11/29/2025 | 100% of trip cost (no refund) |
Travel & Arrival
Air Travel
Airports
You will need to fly into and out of Ixtapa/Zihuatanejo International Airport (ZIH).
Airfare Discounts
Save up to 15% on your airfare through our partner airlines. Please visit our airfare discount page for the most up-to-date information.
Check-In
Official check-in is after 4 pm on November 29, 2025. If you arrive early, you can store your luggage and enjoy the resort until your room is available.
Luggage Allowances
While there is no luggage limit at the resort, airlines often restrict (or charge) for excess baggage. Because each airline is different, and the regulations change over time, please check with your airline for baggage allowances.
Pre or Post Stays
Pre- and post-nights are based on availability. Ask your Travel Consultant for more information.
Transfers and Meeting up with Olivia
Your round-trip transfers to and from Ixtapa/Zihuatanejo International Airport (ZIH) are included. We will request your flight information about 90 days before the trip to ensure you receive your transfer. Alternatively, you can visit your Olivia Travel Profile and enter your flight information at any time. The airport is approximately 45 minutes driving time from the resort.If you purchased pre nights through Olivia, your transfer will be included according to your flight arrival day and time.
During your trip
Electricity
The rooms are equipped with standard US 110-volt outlets.
Excursions
The resort offers a wide array of optional excursions such as sunset cruises, city tour with shopping, bike adventure, saltwater fishing, sail and snorkel, archaeological tours, turtle release and more. Extra charges apply.
Gratuities
Gratuities to resort staff are included in the cost of the trip.
Hair Dryers
There is a hair dryer in your room. If you prefer a stronger wattage, we encourage you to bring your own.
Internet
Basic wifi is included and is available throughout the resort. Premium wifi can be purchased for a fee.
Laundry Services
Laundry services are available for an additional charge.
Medical Services
There is an infirmary at the resort and a doctor on call 24 hours a day. There is an extra cost for medical attention.
Sisters at Play and Friends
Sisters at Play & Friends program is dedicated to promoting and celebrating diversity on our trips. Meet your Olivia Sisters at Play coordinator so you can find out about the special events we have planned for you during the week. Everyone is welcome to join in the fun.
Smoking Policy
All rooms and public indoor spaces are non-smoking. Smoking is permitted in designated areas.
Solo Travelers
Traveling solo? Be sure to attend the Solos Welcome on the first day. Here you will meet your Olivia Solos Coordinator who will share your Solos program for the week. We plan dozens of activities for our solo travelers, including a specially designated Solos excursion. In addition, we organize a special Solos dining area for all meals and reserve a section for the nightly shows.
Spa Services
Indulge and relax at the resort’s spa. Services are available for an extra charge.
Telephone
Each room has a direct-dial phone; however, we encourage you to connect to wifi from your mobile device and use phone apps such as FaceTime or WhatsApp.
After Your Trip
Check-Out Time
Check-out is 11 am on December 6, 2025.
Transfers to the Airport
Roundtrip airport transfers are included on arrival and departure day. If you purchased post nights through Olivia, your transfer will be included according to your flight departure day and time. Departure information will be available at the resort.
This trip requires a good level of mobility, as some the resort is spread out with rooms sometimes being a distance from, activities, the main lobby, restaurants, and the beach. Excursions with varying activity levels are offered. If you do have limited mobility, it’s recommended that you travel with someone who can assist you.
Our Travel Consultants can be reached at USA or Canada: 800.631.6277 or International 415.962.5700, option 1.
