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About Our Destination

Currency
Kenya uses the Kenyan shilling, and Tanzania uses the Tanzanian shilling. All East African countries have stringent exchange regulations; their currencies are not interchangeable. We recommend that you carry as little local cash as possible. We suggest cashing about $50 per person to use for tipping room service or buying small items along the way. Ask for smaller $50/$100/$1000-shilling bills. There is no need to bring Tanzanian shillings, and most places accept U.S. currency. We do suggest bringing smaller bills. ($1, $5, and $10). For updated exchange rates, go to click here.
Languages
The national language of Kenya and Tanzania is Swahili, but English is widely spoken. There are also approximately 78 tribal dialects
Climate
The East African climate in October/November ranges from 55°F-75°F (13°C-24°C) in Nairobi (Kenya) and 63°F-86°F (17°C-30°C) in the Serengeti (Tanzania) and Maasai Mara (Kenya). The temperatures tend to drop in the evenings, and can be about 10 degrees cooler on the crater, so pack a fleece or sweatshirt. There may be light rain during the day, so be sure to pack a waterproof jacket and umbrella in case of wet weather.
Itinerary
  • Thursday, November 7 — Nairobi
  • Friday, November 8 — Nairobi
  • Saturday, November 9 — Nairobi / Ngorongoro Conservation Area
  • Sunday, November 10 — Ngorongoro Conservation Area
  • Saturday, November 11 — Ngorongoro Conservation Area / Serengeti National Park
  • Sunday, November 12 — Serengeti National Park
  • Monday, November 13 — Serengeti National Park / Maasai Mara
  • Tuesday, November 14 — Maasai Mara
  • Wednesday, November 15 — Maasai Mara
  • Thursday, November 16 — Maasai Mara / Nairobi
Activity level
This trip does require a level of mobility, as guests must be able to walk to the safari vehicles which can be up to ¼ mile away, walk on trails, climb a few stairs to their accommodations, up a safari vehicle and be able to handle a few bumpy rides on rocky terrain. Scooters and wheelchairs cannot be accommodated on safari. Please contact us if you have any questions.

Before Your Trip

What's included?
  • Accommodations for 10 days/9 nights in the finest hotels, lodges, and tent camps
  • Airport group arrival transfer and departure transfers on days of program (November 7 and 16) with personal VIP “Meet and Greet” upon arrival at your gate and assistance through immigrations at the Jomo Kenyatta International Airport
  • Private day-use rooms on the day of departure, November 16
  • All meals while in Kenya & Tanzania
  • Water, soft drinks, coffee, and tea at all meals
  • All alcohol included at Four Seasons Safari Lodge Serengeti
  • $70 laundry credit at Four Seasons Safari Lodge Serengeti and free laundry at Maasai Mara Governor’s Tented Camp
  • Special enhancements:
    • Meet a Maasai elder
    • Visit to the Dame Daphne Sheldrick’s Wildlife Foundation in Nairobi (as seen on ”Oprah”)
    • View elephant feeding
    • Visit to the Giraffe Center
    • Bush luncheon in the Ngorongoro Crater (subject to approval by park authorities)
    • Museum visit and lecture at Olduvai Gorge
    • Maasai village visit
    • Sundowners set-up on last evening (drinks billed to room based on consumption)
  • Option to visit and participate in an AmericaShare project, Mukuru slums
  • Safari briefing conducted by your Micato Safari Director
  • Three flights with all transfers and safaris to enhance your comfort and minimize lengthy drives:
    • Private charter flights from Nairobi to Lake Manyara, via Arusha
    • Private charter flight from the Serengeti to Maasai Mara
    • Private charter or scheduled flight from the Maasai Mara to Nairobi
  • On safari, we will seat a maximum of 6 guests in our 9-passenger vehicles guaranteeing a window seat and access to pop-up roof hatch for each guest. While in Maasai Mara, all open-air 6-passenger jeeps will seat a maximum of 4 guests.
  • Each vehicle is equipped with: ice chests with complementary beverages, safari library with wildlife books
  • Services of the Flying Doctors’ Society, an emergency airborne medical unit
  • An authentic safari hat and wooden animal necklace as a welcome gift
  • An Olivia safari vest (be sure and let us know your size)
  • All entrance fees to parks (fees subject to increase)
  • Government taxes, VAT and service charges for accommodations and included meals
  • All porterage throughout
  • All gratuities, including the driver guides and Safari Director
  • Micato’s concierge service at all hotels
  • Hospitality Desk, fully staffed throughout the day in Nairobi and on safari
  • Olivia representative to accompany the group
What’s not included?
  • International flights to/from Nairobi
  • Alcoholic beverages (except at Four Seasons Safari Lodge)
  • Beverages outside of meals
  • Laundry in Nairobi and Tanzania
  • Individual insurance
  • Transfers for guests arriving prior to November 4 or departing after November 16
  • Cost of obtaining necessary visas and other incidentals
Activity level
These trips do require a certain level of mobility, including stairs and some uphill terrain to reach rooms/platform tents and staging areas for vehicles and airplanes, walking on rocky, and sometimes uneven terrain, and the ability to get in and out of vehicles that require big steps. We regret that wheel chairs cannot be accommodated on this terrain. All guests must be ambulatory and able to walk long distances from ¼ mile and up to 1 mile without assistance. If you do have limited mobility that requires assistance, you are required to travel with someone who can assist you.
Travel documentation and identification
Passport
A valid passport is required for entry into Africa, and should be kept on your person or in the hotel safe deposit box. Your passport must be valid 6 months after travel. All visitors to Africa are required to have a minimum of two blank pages in their passport book, for room to place their entry visa. If there is insufficient space in the passport, entry into the country will be denied.
Visa
U.S. citizens entering Kenya and Tanzania need a separate visa for both countries; we recommend www.genvisa.com to assist with the visa process. If you are not a U.S. citizen, please check with both your country’s consulate and the consulates of the countries we will be visiting to make sure have all documentation you need to go on this trip.
Vaccinations
Please check with your local Public Health Department or personal physician regarding immunization requirements for all countries on your itinerary. You may also check the Centers for Disease Control (CDC) and Prevention’s website at: www.cdc.gov. Just click on “Traveler’s Health” and then "Vaccinations".
Cancellation policy
Unexpected events can cause you to cancel your vacation. Because we are committed to this charter, we must strictly adhere to our cancellation policy as outlined in our Olivia Terms & Conditions.


2019 AFRICAN SAFARI ADVENTURE II
START DATE END DATE CANCEL PENALTY
TRIP DATE 11/7/2019    
Cancellation Fee 270 days or more prior to trip date   2/10/2019 $500 per person
Cancellation Fee 210-269 days prior to trip date 2/11/2019 4/11/2019 25% of trip cost
Cancellation Fee 150-209 days prior to trip date 4/12/2019 6/11/2019 50% of trip cost
Cancellation Fee 120-149 days prior to trip date 6/11/2019 7/10/2019 75% of trip cost

Cancellation Fee 0-119 days prior to trip date
(NON-REFUNDABLE)

7/11/2019   100% of trip cost

Travel insurance
Olivia recommends that you purchase a travel protection plan to protect yourself and your trip investment from the unexpected. Now more than ever, it’s extremely important to think about the unexpected. It is important to purchase the travel protection within 15 days of your initial trip deposit date to be eligible for certain coverages. Consider travel protection for trip cancellation/trip interruption, emergency medical and emergency evacuation, trip delay, baggage delay, and more.
Please refer to the Policy/Description of Coverage for a summary of the terms, conditions, exclusions and limitations of the applicable Protection Plan.
For a travel insurance quote, more information, or to purchase a protection plan, please call Olivia at 800-631-6277 and select option 1 for a travel consultant.
Olivia’s preferred travel agency

We are pleased to announce Olivia’s new partnership with Conlin Travel.
Conlin Travel is one of the “Top 50” Travel Agencies in the country ranked alongside some of the globe’s largest agencies. In business for almost 60 years, Conlin Travel’s core belief is aligned with Olivia in delivering that personal concierge service to each and every traveler, every time. A full-service, LGBTQ-friendly agency with staff located across the country, Conlin Travel looks forward to assisting you with your air travel and hotel reservations for stays outside of Olivia’s pre- and post-trip packages. For air and hotel bookings, a small fee will be applied to your overall cost.
For assistance in making a reservation, please call Conlin Travel: 888-278-1698 (Monday–Friday: 8:30 am to 5:30 pm EST)
If you already have a reservation with Conlin and need emergency after-hours service, please call 800-823-1189.
Joining the Olivia.com and Facebook trip groups
If you'd like to chat with people who are going on the trip, sign up for the official Olivia trip group, Olivia's 2019 African Safari Adventure Official Trip Group on our connect page. You can also join Olivia’s African Safari Adventure 2019 Group on Facebook. Please note that these are meant to share photos and get to know each other, but specific questions about the trip should be directed to our office at .
Special occasions
If you have any celebrations and birthdays during the trip that you have not already advised your travel consultant about, please let us know of this information as soon as possible, but no less than 90 days prior to the trip.
Olivia Honeymoons and Celebrations
Register at Olivia Honeymoon Wishes for your honeymoon, anniversary or other special celebration; browse through the selections and let your friends know just how easy it is for them to purchase a gift for you.
Olivia Travel Gear Store

To help you get ready for your next vacation, we’ve partnered with New Headings to create Olivia Travel Gear, our own online gear and apparel store, featuring items from leading brands, including Craghoppers, Patagonia, Teva, Outdoor Research, and Eagle Creek. Visit olivia.newheadings.com for more information!

Travel and arrival

Air travel
Where to fly into/out of
You will need to fly into and out of Jomo Kenyatta International Airport Nairobi, Kenya (NBO). We encourage all passengers to arrive a day early to avoid the stress of unexpected delays. A pre-trip one–night hotel package on November 6, 2019 with a VIP meet-and-greet transfer will be available to add-on approximately 11 months prior to trip. Please refer to the Vacation Stretcher page for more information.
Suggested arrival/departure times
Please plan to arrive anytime on November 7, 2019. Most flights from the U.S. / Europe arrive in the evening. Your departing flight on November 16 must be after 10 pm.
Airfare
In order to take advantage of the Olivia transfer from the Jomo Kenyatta International Airport (NBO) to the Fairmont Norfolk hotel, your flight should be scheduled to arrive in Nairobi on November 7, 2019. Most flights arrive in the evening. Your departure flight should be scheduled out of Nairobi after 10 pm on November 16, 2019.
Transfers are not included from the domestic Wilson airport or for any flights arriving or departing on non-program dates.
We encourage you to contact the airlines directly to confirm your flights, baggage allowance and seat assignments prior to departure.
Airfare discounts
Save up to 15% on your airfare through our partner airlines. Please visit our airfare discount page for the most up-to-date information.
Luggage allowances
On light aircraft flights in Kenya and Tanzania, the baggage allowance is 33 lbs, excluding camera and video equipment. Please pack a soft-sided “safari bag” (a small duffle bag with or without wheels) as they are much easier to load onto small planes. All excess luggage can be stored at the hotel in Nairobi. Luggage and personal effects are at owners' risk throughout the tour and we advise you to obtain baggage insurance. For your flight to Kenya, please contact your air carrier for the latest baggage requirements and allowance.
Transfers and meeting up with Olivia
Your Micato staff will provide you a VIP meet-and-greet service. She will meet you at your gate and assist you through customs at Jomo Kenyatta International Airport and you will be transferred to the Fairmont Norfolk Hotel. A dedicated Airport Team will coordinate and handle your arrival and your Micato porters will expedite your luggage at the airport. You will be transferred from the airport to the hotel, where you are pre-registered for check-in. Should you have any queries, your Micato Safaris Concierge staff will be at their desk in the lounge to answer all your questions.

During your trip

Special mobility and dietary needs
If you have special medical or dietary needs, please advise us at the time of booking, or contact Olivia Guest Services at guestservices@olivia.com if you have not notified us of your dietary needs.
Electricity
The voltage is 220, which is the same as in Europe. However, the plugs are shaped differently than in America and most parts of Europe. You will need 3-prong square adapters. As outlets sometimes vary, if you plan to operate electric appliances, we suggest you travel with a set of international adapter plugs as well as a voltage converter. Most camera battery and computer chargers have the 110/220-V converters built in, but double-check this. With the proper converters, you can easily re-charge your batteries at all of the accommodations on safari, including the tents. Please note that lodges in the game parks sometimes turn off their generators during the day, which means no electricity is available during that time.
Gratuities
Gratuities, including your hotel staff (except for room service delivery), porter, driver/guide, hostesses and Safari Director are included. If you received exceptional service from someone, you are welcome to give an additional gratuity. If you take an optional excursion, you may want to tip your guide/driver.
Phone
Most lodges do not have readily available phones; in an emergency, you may be contacted through Micato Safaris offices in Nairobi. We suggest you check with your carrier about cell phone service in Kenya and Tanzania. Complete information about emergency contact information will be available in your final documents, which will be emailed to you 3-4 weeks in advance of the trip.
Internet
Complimentary Wi-Fi is available at the hotel in Nairobi and the safari lodges/camp in Tanzania and Maasai Mara. The Wi-Fi works best in the public areas, but is not always dependable.
Laundry services
Laundry, pressing, and dry-cleaning services are available at Fairmont Norfolk Hotel. The Ngorongoro Sopa Lodge has very minimal charges. The Four Seasons Safari Lodge Serengeti provides each guest with a $70 laundry credit. The Maasai Mara Governor’s Camp in Kenya includes free laundry services. No self-serve laundry is available.
Medical services
We utilize the services of the Flying Doctor's Society, an elite, airborne medical unit. Should you require emergency medical assistance, they will be dispatched. If necessary, they evacuate travelers to Nairobi, where excellent medical facilities are available. Medical treatment is available for a fee.
Smoking policy
Please refrain from smoking in safari vehicles and other enclosed places where it may affect others.
Solo travelers
Feel free to meet other solos and travelers online in the Olivia’s African Safari Adventure Group.

After Your Trip

Transfers to the airport
After the trip, you will be transferred to the airport in time for your evening flight home on November 16.
Vacation stretchers
We will be offering optional one-night pre-night hotel for those who wish to come in a day early and rest before the big adventure. A one-night package with VIP airport meet and greet transfer with breakfast included will be available 11 months prior to trip. Please note, if you book a pre-hotel night on your own, and not through Olivia directly, the airport transfer and on-site concierge desk is not available until program start date. Please refer to the Vacation Stretcher page for more information.

Didn’t find what you are looking for? Check out our Olivia travel FAQ or call us at 800-631-6277 (inside the U.S. & Canada) or 415-962-5700 (Outside the U.S. & Canada) and select option 2.

For Reservations Call: (800) 631-6277 M-F 8:30am-5:30pm Pacific
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