I read all of the angry posts in the 35th Birthday Bash group and I can understand their frustration. When we had booked our last cruise (Cruise for our Cause, March/April 2008), we were PROMISED a DVD of our trip only to find out months after we returned (and after trying to contact Olivia on several occasions) that they did not produce one for our cruise. We were SO angry but they made it up to us by giving us an onboard credit for this cruise. Granted, it wasn't a promise of big name entertainment that they screwed us on but it's still about customer service and delivering what's been promised to the customer. It's not the first time it's happened and I'm sure it won't be the last.
The November cruisers will still have an awesome time because it's an Olivia cruise and they really do aim to please. 
As for OUR cruise, it may not be listed on the Olivia site but Vickie Shaw's website has her performing on the March 2009 cruise!